Return Policy
- Items can be returned for store credit only within 15 days of receiving your order.
- Items must still have original tags attached, be unworn & unwashed.
- Any item with pet hair/perfume/body odour/smoke smell will not be accepted for return. If this happens, we will reach out for you to pay return shipping to you.
- Undergarments, earrings & headwear (hats/beanies) are a final sale due to hygiene reasons.
- All sale items are a final sale.
- All items in the Seconds collection are a final sale.
- All gift cards are non refundable/final sale.
- Any return shipping costs are at your own expense.
- Store credit will be issued within 2 business days of receiving the item back to us in original condition.
- Any international returns are responsible for any duties possibly charged on return packages.
- Any added fees for orders leaving Canada (tariffs/taxes/brokerage fees) are the responsibility of the customer.
- If for whatever reason a package is returned to sender or refused, any applicable fees charged to us - Blended Thread Clothing, will be reduced from the order amount before store credit.
Damaged Items:
We thoroughly inspect items before shipping but in the event that you do have a damaged item, please let us know within 15 days of receiving your order to issue a replacement or refund by email info@blendedthreadclothing.com or through our contact us form. Damages caused by opening/unpacking/removing stickers/hang tags will not be accepted.