Shipping & Return Policy
Flat Rate Shipping fee:
Canada $10
United States $20 - Any added fees for United States orders (tariffs/duties/brokerage fees) are the responsibility of the customer at the time of arrival.
All parcels have a default $100 Insurance coverage. If you wish to have coverage on orders over this amount, please reach out to customer service. If parcels are lost or damaged by postal services, Blended Thread Clothing will cover the amount the parcel had for insurance coverage when shipping.
- Any international returns are responsible for any duties possibly charged on return packages.
- If for whatever reason a package is returned to sender or refused, any applicable fees charged to us - Blended Thread Clothing, will be reduced from the order amount before store credit.
- Items can be returned for store credit only within 15 days of receiving your order.
- Items must still have original tags attached, be unworn & unwashed.
- Any item with pet hair/perfume/body odour/smoke smell will not be accepted for return. If this happens, we will reach out for you to pay return shipping to you.
- Undergarments, earrings & headwear (hats/beanies) are a final sale due to hygiene reasons.
- All sale items are a final sale.
- All items in the Seconds collection are a final sale.
- All gift cards are non refundable/final sale.
- Any return shipping costs are at your own expense.
- Store credit will be issued within 2 business days of receiving the item back to us in original condition.
Damaged Items:
We thoroughly inspect items before shipping but in the event that you do have a damaged item, please let us know within 15 days of receiving your order to issue a replacement or refund by email info@blendedthreadclothing.com or through our contact us form. Damages caused by opening/unpacking/removing stickers/hang tags will not be accepted.